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Cancellation Guide

If you need to change or cancel a reservation, you can do it at "Ticket Reservation>View/Modify/Cancel".

Reservations made through the TxBux service are handled in real-time through the internet.
However, in some cases, due to errors due to browser environment or viruses, users may not be able to verify whether reservation has been successful after credit card payment.
After making a reservation, customers are urged to verify whether reservation was successful by using the "View, modify or cancel tickets" menu.
Customers having made reservations as visitors need to provide the credit card number used to make the reservation, or their date of birth and telephone number, in order to use the "View, modify or cancel tickets" menu.
When issuing the ticket for the reservation, users must present the credit card used to make the reservations.
This card may be presented to the ticketing officer at the terminal, or, if an automatic internet reservation ticketing machine is installed, users may swipe their card using this machine to receive their ticket.
When changing reservations, seats may be changed without entering payment information.
When changing time or bus class, the original reservation is automatically canceled so that you are not billed twice.
For more details, please contact your credit card company.

Cancellation Fee and Penalties
Type	Time of Cancellation	Cancellation fee
Type	Time of Cancellation	Ordinary Bus & Premium Intercity Bus	Premium intercity discount
Cancellation	If it is cancelled two days prior to the date of departure If it is cancelled within one hour after a reservation (Confined to two days prior to the date of departure) If it is cancelled within one hour after a reservation for a bus that departs on the day	No cancellation fee	No cancellation fee
	If it is cancelled from the previous day of departure to one hour prior to departure of a reserved bus The cancellation fee is rounded to the unit of 100 won.	5% of the ticket price (It may vary depending on policy by terminal)	20% of the ticket price If it is cancelled one hour prior to the departure of a reserved car on the day
	If it is cancelled from the previous day of departure to one hour prior to departure of a reserved bus The cancellation fee is rounded to the unit of 100 won.	10% of the ticket price	30% of the ticket price
	Cancellation before 6 hours after departure time The cancellation fee is rounded to the unit of 100 won.	30% of the ticket price	50% of the ticket price
	Cancellation after 6 hours after departure time The cancellation fee is rounded to the unit of 100 won.	100% of the ticket price (It may vary depending on policy on penalty for breach of contract by terminal)	100% of the ticket price (It may vary depending on policy on penalty for breach of contract by terminal)